The common problems and solutions of Motorola X Play

  The Motorola X Play is an excellent smartphone, which features an impressive 5.5-inch screen. It also has an infinitely superior battery life. Although it has varieties of improvements and highlights, it also met some tough problems. In this article, we collect the common issues and we give the relevant potential solutions. Hope this practical guide can help you to a large certain degree.

  A lot of people have been reporting issues with their Moto X Play getting hot to the touch. It can become uncomfortable to handle and there’s no consistent trigger for it. If this is happening to you and it’s not because you’d had the screen on continuously for a long time, because you’ve been charging the phone, or because you’ve been playing a graphically intensive game, then there are a few things to try.

  If you have a case on the Moto X then remove it as it will exacerbate any overheating problem. Try switching Airplane mode on and see if the problem persists. It may be related to the Moto X trying to connect to your network or maintain a signal. It could be an app causing the problem. Take a look in Settings > Battery to see if anything is eating a suspiciously high amount of power. You can check if a third-party app is responsible by trying Safe Mode. Press the power key and then touch and hold on Power off until it reboots. You should get a window titled Reboot to safe mode and you can tap OK. You’ll know it worked because it will say safe mode in the bottom left corner. If it runs fine without overheating then one of the apps you installed is probably responsible. The fast method to get rid is to factory reset and then selectively re-install. Alternatively you can uninstall apps one by one until you find the culprit. You could also try a factory reset via Settings > Backup & reset > Factory Data Reset > Reset Phone. Make sure that you back up anything precious first. When it’s done, don’t install anything or log in to any accounts, just use the phone for a while and see if the overheating problem is gone, this will confirm whether it’s a hardware issue or not. If none of the above worked then it’s time to get a replacement Moto X. Contact your carrier or retailer, explain the fault, tell them what you tried, and organize a replacement.

  We encountered this problem with our review unit. Motorola Assist automates certain actions, at predetermined times, such as when you’re driving. The problem is it uses GPS to decide if you’re driving and it may assume you are when you’re actually a passenger. When we tried to tap the “I’m not driving” option on the notification it didn’t work and the Moto X continued to read every text and call out loud for the rest of the night. Go into Settings > Apps and disable all Motorola Assist running processes. Motorola promised a fix and you’ll need to update to get it. You should get it automatically, but you can check in Menu > Settings > About phone > System updates.

  A few people have reported problems with the Moto X freezing up and being unresponsive. There have also been a few reports of random reboots. The most likely culprit is an app, but there are a few things worth checking.

  It won’t permanently solve the problem, but try holding the Power button down for a few seconds to restart your phone. Make sure you are up to date via Menu > Settings > About phone > System updates. Make sure your apps are up to date via Play Store and tap Menu > My apps and then Update all at the top right. Try clearing your app cache by going to Settings > Apps and swipe to the All tab. Choose any app you suspect might be causing a problem and tap on it to choose Clear cache. Try uninstalling your apps one by one to find the problem app, or do a factory reset and be careful about what you reinstall. If you still experience the problem then try to get a replacement handset because there might be a hardware fault.

  When it comes to the screen display problems, this article will help you to some degree. A trustworthy retailer for the problematic screen digitizer is necessary, such as eBay, Amazon. Well, a third-party one: cellphoneage.com is your selection. If you need the Motorola X Play LCD screen digitizer, please browse it on our website. Our screens go through rigorous QC testing in order to receive the high-premium screen parts for customers.