Summer is nearing completion, the major
retailers and consumers are already in busy for back to school shopping season.
In the past five years within United States back to school season online
shopping sales increased by 75% or more. With this trend of continuous
development, Yahoo did investigations of during back to school season searching
trends through mobile phone, designed to help marketing staff to attract
consumers as soon as possible.
Some of these investigation result show
that almost 50% of back to school shopping took place in July and August. The busiest
day of back to school shopping in 2016 is August 14 (Sunday), which is 660%
higher than the daily average. The products search through mobile device in back
to school season increased by 34% in 2016. Compared to other types, shoppers
are most likely to search for clothing products on mobile devices. Yahoo's
spokesman, Courtney McKlveen, talked with FierceRetail, a news media focused on
the US retail market trend, to anticipate the shopping habits of consumers
returning to school this year.
FierceRetail
(FR): Why the spending of back to school in the past few years increased so fast?
Courtney McKlveen (CM): online Shopping has
significantly increased back-to-school spending in the past few years.
According to eMarketer said that since 2012, back to school season spending has
increased by more than 75%. For busy parents and students, online shopping can
be more convenient for them to study and purchase the specific needs of the
goods, without the need to go to the physical store to buy. More importantly,
the student's extended courses and professional courses also contributed to the
spending of consumers in back to school season, which has increased by 14%
since 2012.
FR:
What is the difference in the trend of back to school season this year?
CM: Although full channel marketing is not
a new word, but this year the marketing staff is doing greater investment in whole
channel marketing. And in the implementation of how to run this idea, which for
many retailers will be an ideological change. By establishing marketing
campaigns based on consumer insight data, retailers can use the right news at
the right time to reach consumers on the right device.
FR:
How to encourage consumers to shop as early as possible and to shop throughout
the summer?
CM: back to school keywords search volume
from July to August is soaring, but according to our latest research, consumers
will also find promotional offers in the winter break. Marketing staff can be
planning related influential marketing promotion in the other major shopping
season of the year, not just concerned about the summer back to school season.
By enabling marketing to drive data, brands can create targeted native ad
experiences on the mobile and PC side.
FR:
Do you think this year's back to school season mobile phone shopping will once
again upgrade it? In addition, whether students or parents more like mobile
phone shopping?
CM: Mobile phone in this year's back school
season shopping will play a greater role, because it has become an important
part of the purchase of consumers. From January to December, the proportion of
back-school searches on mobile phones increased by 500%. Mobile phones continue
to bring people convenience for busy parents and students, marketing staff must
make cross-platform marketing promotion. Keep in mind that the millennialism are
priority mobile consumers, and many of these people are becoming parents, and
mobile devices will be their first choice when shopping on back to school.
FR:
How should marketers stand out from the back to school season
"bombing" and attract customers?
CM: Parents and students will consider of
buying back-to-school products throughout the summer, so the marketers need to
put their promotional information in front of the potential customers at the
consumer's stage of consideration. Our research shows that consumers will begin
research before the peak of shopping, so marketers need to consider more than
just August and September. In this way, since consumers would see
advertisements a few days or weeks ago, they are more likely to visit the store
or buy goods online when they are ready to make a decision.
FR:
why so many consumers have to wait until the "last minute" before
returning to school shopping? Are they looking for the cheapest items or for
anything else?
CM: Overall, we see consumers shopping
processing become longer, and they spend more time studying before making a
final purchase. Of course, the price also play an important role for who likes
to buy cheap goods, these consumers are willing to wait for the most favorable
transactions appear.
FR:
Do you have anything else to tell us about the back to school sale in 2017?
CM: The concept of back-to-school shopping has
been expanded. In general, today retailers begin their marketing efforts earlier
in order to take advantage of making important effect on spending decisions of
shoppers before the peak shopping period. Smart marketing staff will be
targeted through the information to attract their best customers, and
contributed to the purchase, which will affect the choice of consumers in this
shopping season.
Except for Amazon and eBay, more and more
shoppers are choosing to buy on other B2C online stores where more items and
cheaper prices are offered. This time you should not miss the promotion of back to school sale
released by Cell Phone Age.
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